fa9900 Terms and Conditions

1 General Terms

fa9900 (hereinafter referred to as the "Platform", "we" or "us") is an online entertainment and betting service provider. These terms and conditions ("Terms") form a legal agreement between fa9900 and its users ("you", "member").

By browsing our website fa9900.lat, creating an account, or using any of our services, you acknowledge that you have fully read, understood, and accepted these Terms.

These Terms are established under the applicable laws and regulations of Bangladesh. If any part of these Terms is declared invalid or unenforceable by a court or arbitration authority, the remaining parts will remain fully in effect.

2 Eligibility and Registration

2.1 Age Requirement

To open an account and use the services at fa9900, you must be 21 years of age or older. We reserve the right to verify your age at any time. Use of the platform by minors is strictly prohibited.

2.2 Accuracy of Personal Information

At the time of registration, you must provide accurate, complete, and current information. Providing false or misleading information may result in account cancellation and forfeiture of any funds held in that account.

2.3 Single Account Policy

Only one account is permitted per person, household, or device. Creating multiple accounts will result in the closure of all accounts and forfeiture of funds held in them.

• Each account is strictly personal and may not be shared with others.
• It is the member's own responsibility to keep account login details confidential.
• Placing bets or managing an account on behalf of a third party is prohibited.

3 Account Management

3.1 Login Security

Use a strong password to keep your account secure. It is advisable to change your password regularly. If anyone accesses your account without your permission, notify our support team immediately.

3.2 Identity Verification (KYC)

We may request identity verification documents when you apply for a withdrawal above a certain amount, or for any reasonable cause. Required documents may include:

• A copy of your National Identity Card (NID) or passport.
• A document proving your current address.
• Proof of ownership of the payment method.

Withdrawal processing may be put on hold until KYC verification is complete. This is a security measure that protects the interests of all members.

4 Financial Transactions

4.1 Deposit

The following methods are accepted for depositing funds into fa9900: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200 by any method.

Deposited funds must come from your own payment account. We reserve the right to reject deposits made from third-party accounts and to investigate such cases.

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, this may take longer in cases involving KYC verification or special circumstances.

• Withdrawals are processed through the same method used for the deposit.
• Withdrawals may be held if bonus wagering requirements have not been met.
• We reserve the right to suspend withdrawals during an investigation into suspicious activity.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Any fees charged by the bank or payment provider applicable at the time of the transaction are the member's own responsibility.

5 Bonuses and Promotions

5.1 Welcome Bonus

fa9900 offers new members a 120% welcome bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 20 times (20x). That means:

• ৳1,000 deposit → ৳1,200 bonus → total ৳2,200; 20x wagering must be completed before withdrawal.
• ৳18,000 deposit → ৳10,000 bonus → total ৳28,000; 20x wagering must be completed before withdrawal.

5.2 General Bonus Terms

The following general rules apply to all bonus offers:

• Each member may take advantage of a welcome bonus offer only once.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement is met.
• In the event of a breach of bonus terms, the bonus and any winnings earned from it may be cancelled.
• Each promotion has a specific validity period; expired bonuses will be considered void.
• If bonus abuse is suspected, fa9900 reserves the right to investigate and to suspend the account.

5.3 VIP Program

fa9900's VIP program has 5 tiers, and weekly cashback benefits are available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

Progression through VIP tiers depends on the member's regular activity and engagement on the platform. fa9900 reserves the right to change the detailed rules of VIP benefits.

6 Gaming Rules

6.1 Fair Play Policy

fa9900 is committed to ensuring a fully fair gaming environment. Our games are operated using verified technology that keeps game outcomes completely impartial and uncontrolled.

6.2 Technical Errors

If a game round is interrupted due to a technical error, the bet for that round may be considered void and funds will be returned. fa9900 reserves the right to reject claims for abnormal winnings displayed as a result of a technical error.

6.3 Betting Limits

Each game has its own minimum and maximum betting limits. fa9900 reserves the right to change these limits at any time. While a bonus is active, betting limits may vary according to the terms of the specific promotion.

7 Prohibited Activities

The following activities are strictly prohibited on fa9900 and may result in account closure and forfeiture of funds:

• Attempting to hack the platform or game systems.
• Bonus hunting or bonus abuse.
• Using multiple accounts to gain an advantage.
• Money laundering or conducting illegal financial activities.
• Collusion or fraudulent betting.
• Playing using automated bots or software.
• Operating an account under a false identity or someone else's identity.
• Allowing minors to use the platform.

If evidence of any of the above activities is found, fa9900 reserves the right to close the account without prior notice and to inform the relevant authorities.

8 Intellectual Property

All content published on the fa9900 website — including logos, brand names, designs, software, text, graphics, and other elements — is the exclusive property of fa9900 or its licensors.

Reproducing, distributing, modifying, or commercially using any part of this content without our written permission is prohibited. Use of the platform for personal, non-commercial purposes is permitted.

9 Limitation of Liability

fa9900 accepts no responsibility in the following cases:

• When a game round is interrupted due to loss of internet connection.
• For damage caused by issues with third-party software or hardware.
• For financial loss resulting from the member's own negligence or mistakes.
• For unintentional service disruptions caused by technical errors.
• For delays or errors on the part of third-party payment providers.

In the event of technical issues or service disruptions, fa9900 will endeavour to restore service as quickly as possible. However, it is not possible to guarantee a specific timeframe.

10 Privacy and Security

fa9900 gives the highest priority to protecting members' personal information. Our platform uses SSL encryption technology to keep all data transmissions secure.

Full details of how your personal information is collected, used, and stored can be found on our Privacy Policy page. The Privacy Policy applies equally as an integral part of these Terms.

We never sell member information to third parties. However, information may be shared with the relevant authorities when required by legal obligation or for the purposes of a fraud investigation.

11 Account Closure and Suspension

11.1 Closure by fa9900

fa9900 may immediately close or suspend any account in the following circumstances:

• If evidence of a breach of any provision of these Terms is found.
• If fraudulent activity is suspected.
• If illegal activity or money laundering is suspected.
• If it is found that registration was completed using false information.

11.2 Closure by Member

Any member may request to close their own account. In that case, if there is an eligible balance, they may apply for a withdrawal. If an account closure is requested for responsible gaming reasons, we provide a self-exclusion facility.

12 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We provide support in Bengali via 24/7 live chat.

After receiving a complaint, we will investigate within a reasonable time and try to provide a resolution. During the investigation, certain activities on the relevant account may be suspended.

If a resolution cannot be reached through the internal process, both parties may attempt to settle the dispute through a mutually agreed independent arbitration. Following this process is mandatory before filing a case in court.

13 Changes to Terms and Conditions

fa9900 reserves the right to partially or fully amend these terms and conditions at any time. In the case of significant changes, members will be notified by email or through a notice on the platform.

Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions. Therefore, it is advised to review this page regularly.

14 Contact and Support

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• 24/7 Live Chat — speak directly in Bengali.
• Email: [email protected]

To learn more about our responsible gaming policy, visit the Responsible Gaming page. For answers to more general questions, visit our FAQ section.

These terms and conditions apply to those aged 21 and above. Gambling is not a solution to financial problems — always play responsibly.